Your account
Manage your subscription
Cancel, change your card or download your invoices, any time, without needing to contact us.
Our customer portal is run by Stripe, who process our payments. Enter the email address you used at checkout and Stripe will email you a sign in link.
What you can do there
Cancel. Cancelling stops all future charges. Your licence stays active until the end of the month you have already paid for, and then ends.
Update your card and billing details.
See and download every invoice and receipt.
Rather ask us?
You can also cancel by emailing info@eqtrltd.com or by saying so in your private channel on our Discord. See our terms of sale for how billing and refunds work.