Terms of sale

1. Who we are

We are Equity Trading Ltd, a company registered in England and Wales with company number 17010623. Our registered office is 4 Nunbrook Grove, Buxton, England, SK17 7AU. You can contact us at info@eqtrltd.com or in your private channel on our Discord.

We make trading software. We are not authorised or regulated by the Financial Conduct Authority, and nothing we provide is investment advice. How we handle your personal data is set out in our privacy notice.

2. What you are buying

You are buying a monthly licence to run the strategies you choose on the NinjaTrader® 8 desktop application, at the contract range you choose. The licence is issued through NinjaTrader's vendor licensing to the NinjaTrader account email you give us.

The licence is for you alone, on your own accounts. You must not share it, resell it, copy the software, or try to take it apart or recreate it. If you do, we may end your licence under section 10.

To use the software you need a NinjaTrader account, the desktop application, a futures data source and a funded futures account. These are provided by other companies on their own terms, and are not part of what you buy from us. The requirements are listed on our pricing page.

3. Where we sell

We sell to customers in the United Kingdom, the United States, Canada, Australia and New Zealand only. If a subscription is taken out from anywhere else, we will cancel it and refund it in full.

4. Price and payment

Prices are in US dollars and are shown on our site before you buy. Your card is charged when you subscribe and then on the same date every month, by our payment processor Stripe, until you cancel. If you buy more than one strategy together, the bundle saving shown at checkout is taken off every month for as long as those strategies stay in your subscription.

If we change the price of a subscription you already hold, we will email you at least 30 days before the new price applies, and you can cancel before then without paying it.

5. Your right to cancel, and refunds

When you buy online you would normally have 14 days to change your mind. That right ends once supply of digital content begins, if you have asked for it to begin straight away and acknowledged that you lose the right.

At checkout you tick a box to do exactly that. Supply begins as soon as your payment is confirmed, when your private support channel opens and we start issuing your licence. From that point the 14 day right to cancel no longer applies, and we do not refund any month that has started, including the first.

This does not affect your rights in section 7 if the software is faulty, the refund in section 3, or a refund for a charge taken in error.

6. Cancelling your subscription

You can cancel at any time, without giving a reason, from the customer portal. You can also ask us to cancel by email or on Discord. Cancelling stops all future charges. Your licence stays active until the end of the month you have already paid for, and then ends.

7. If something goes wrong

The software must be as we describe it, of satisfactory quality and fit for purpose. If it is not, you are entitled to have it repaired or replaced, and if that is not possible or not done within a reasonable time, to a price reduction, which can be up to the full amount you paid for the affected month. These are your legal rights and nothing in these terms takes them away.

"Working as described" means the software follows its rules as set out on our site. It does not mean any strategy will make money. A losing trade, or a losing month, is not a fault.

8. Your responsibilities

The software places real orders in whichever NinjaTrader account you enable it on. You decide whether to run it, on which account, on which days and at what size. You are responsible for your NinjaTrader settings, including the time zone set out in our setup guide, for your data connection, and for supervising the software while it runs.

Futures trading carries substantial risk and you can lose more than you deposit. Please read our risk disclosures before you subscribe.

9. Our responsibility to you

We are responsible for loss you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care and skill. We are not responsible for trading losses, or for profits you did not make, that result from market movements or from your own decisions about whether, where and at what size to run the software. That does not limit your rights in section 7.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit.

10. Changes and ending the licence

We may update the strategies to fix problems or improve them, keeping them substantially as described. If we withdraw a strategy you subscribe to, we will tell you and stop charging for it.

If you break section 2, for example by sharing your licence, we may end your licence by telling you in writing. If we end it for any other reason, we will give you reasonable notice and refund any month you have paid for but will not receive.

11. Complaints and the law that applies

If you are unhappy, email info@eqtrltd.com and we will reply as soon as we can. These terms are governed by the law of England and Wales, and you can bring proceedings in the courts of England and Wales. If you live in Scotland or Northern Ireland you can also bring proceedings in your local courts. If you live outside the United Kingdom, you keep any protection the law of your own country gives you that cannot be taken away by agreement.